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Download Salesforce Certified Sales Cloud Consultant Exam Dumps
NEW QUESTION # 44
Cloud Kicks (CK) has a custom object, Project__c, that has a lookup relationship to the Opportunity object. The CK project manager has requested a report that includes both Project__c and Opportunity data.
What should the consultant use to include data from both the Project__c and Opportunity objects in one report?
- A. Cross-object filters
- B. Custom report types
- C. Junction reports
- D. Matrix reports
Answer: B
NEW QUESTION # 45
The Sales Director at Cloud Kicks noticed that while Lead conversion rates were high, Opportunities were not moving through the sales cycle. many of the contacts that were converted had no phone, email, or background information captured. Which three solutions can be used to improve the quality of Leads being converted? Choose 3 answers
- A. Update web-to-lead forms to require input fields be completed prior to submission.
- B. Review Lead conversion mapping to ensure necessary fields are mapped correctly.
- C. Mandate that all Lead data must be reviewed prior to being created in Saesforce.
- D. Implement a trigger that warns the user of incomplete information during Lead conversion.
- E. Schedule a report that notifies Lead owners daily of Leads with incomplete information.
- F. Create a validation rule to check that necessary information is complete upon Lead conversion
Answer: A,B,D
NEW QUESTION # 46
Northern Trails Outfitters (NTO) is ready to start the next phase of its Salesforce implementation. A consultant recommends using Universal Process Notation (UPN) to document the business process maps NTO will use as its guide.
As NTO maps out its processes, which two key principals of UPN should the team keep in mind?
Choose 2 answers
- A. Keep version control and change history at the diagram level.
- B. Limit the number of activity boxes on the screen to 8 to 10.
- C. Attach supporting information at the detail level.
- D. Use symbols of different colors, arrows, and swim lanes for clarity.
Answer: A,B
NEW QUESTION # 47
The sales representatives at Universal Containers use various email applications and often receive important customer emails where they are away from the office. Sales management wants to ensure sales representatives are recording email activity with customers in Salesforce while they are away from the office.
Which solution should a consultant recommend to meet this requirement?
- A. Download and install the Salesforce for Outlook connector on their smartphones and computers.
- B. Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.
- C. Download and install a Salesforce universal connector for their smartphones and computers.
- D. Forward emails using their Email-to-Salesforce email address from their smartphones and computers.
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION # 48
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